Everyday our team flies the extra mile! We do it because it’s in our culture, we do it because we are tremendously proud to be part of the communities in which we serve; after all we live here too! To fly the extra mile so we can help you connect to the world around us we’re constantly investing.
We invest in aircraft and systems because flying you safely, on time, with your bags and making your experience memorable is all part of our commitment. Focusing on what matters only happens when the team has the right tools and equipment to deliver outstanding service.
We invest in people, from training to simulators to mentoring to education because people are what really make our airline fly. With the launch of the airline industry’s first women in leadership
executive development program, we’re changing the leadership landscape through awareness, inclusiveness and opportunity. When you add it all up, it’s more than just programs, it’s giving each team member the skills and abilities to fulfill our purpose. It’s about making us better people, and about making each flight better than the last.
We invest in our community because supporting each other, having strong roots and coming together at events and gatherings is what makes living here so great. Spring, summer, fall and winter you’ll see us giving back everywhere we fly. When our communities succeed, we all succeed.
In 2013 we were honoured to accept numerous awards from the communities we serve. Business of the Year, Transportation Business of the Year, and Community Involvement Business of the Year were just a few of the awards made possible by our investments. It’s the investments we make in our people and our communities though that truly helps us fulfill our purpose because it’s about much more than flying, it’s about helping you connect to the world around us.
Jay Dilley, CFA